Why can't I login?
Because we've created an entirely new wholesale site, your old username and password might not work. Please request a wholesale account by filling out the "request account - USA" form. We'll send you a "set password link ASAP". Sorry for the trouble!
If you are not a wholesale customer (don't own a store), please visit our retail site at www.finchberry.com.
Why can't I see prices, or add items to my cart?
Prices and the "add to cart" button will show up when you login. You can only login if you've been approved for a wholesale account, and have received a "set my password" link email.
What is the minimum for wholesale orders?
For your first order, please visit our First Wholesale Order page. Our minimum initial wholesale order is 99 bars (9 eleven bar boxes) reorder minimum is 3 eleven bar boxes.
First time orders will need to include one of our available programs A, or B. Display and POP materials are free with our displays.
What is the typical retail price per bar?
Our soaps retail for between $8 and $10 dollars per bar depending on the market.
What is your lead time?
Lead time varies from between 2 days and 3 weeks processing, depending on time of year. If you would like a more precise estimate of your lead time, please email our shipping department at firstname.lastname@example.org.
What is included in my first wholesale order?
In addition to your soaps, you will receive display items with your wholesale order at no additional charge. These items include:
- A wooden display. Based on which starter program you order, you'll receive either : metal display trays (one tray per 33 soaps for your first order, additional trays on an as needed basis). Or a Display stand that holds twelve, 11 bar boxes of soap.
- an informative sticker or small table tent per scent. One per scent with first order, and one per scent for additional orders.
- bags for packaging
- a table tent with FinchBerry Logo, and company information
How will my soap be packaged?
Soaps are sent and displayed open stock (naked). They are each banded with a silicone belly band that includes company name, UPC, and soap name. Each soap comes with an individual bag for packaging. The customer puts the soap in the bag after they choose their soap...similar to the way produce is sold.
Why do you recommend soaps be displayed naked?
They sell best naked! After years of selling FinchBerry products, we've found that customers are more attracted to the unwrapped soaps. Aside from the display being more colorful, customers feel the products are more raw, natural and handmade when they aren't packaged.
Shrink wrapped soaps give customer's a feeling of mass production, and FinchBerry products are certainly not mass produced. Additionally, all of the soaps are fresh, so they'll be shrinking a minor amount for 6 months. The soaps don't shrink enough to notice when they're naked, but when fresh soaps are shrink wrapped, the plastic will become loose and may start to look sloppy over the months.
What are your best sellers?Having a variety of soaps makes your display more appealing and makes all of the soaps sell better. Even with a variety, we do have six top sellers listed on our home page.
Do you sell any other products wholesale?
We are only selling soaps wholesale at the moment, but expect to have bath bombs, lotions and soap dishes coming soon.